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Residential Energy Efficiency Program Support Associate | ICF International | Columbia, MD
ICF's Energy, Climate & Transportation Practice offers results and
solutions to a broad range of clients in the energy industry in the
Americas, Europe, and Asia. We have advised both private and public
sector clients in all facets of the energy industry. ICF International
provides a portfolio of strategy, analysis, advisory services, and
implementation tools to clients in the energy sector. Long recognized
for innovative solutions, ICF International's combination of strategic,
policy, risk management, market, and industry expertise enables us to
advise clients from the inception of their business plan through the
delivery of services to their customers.
ICF is one of the nation's premier organizations in the development and
implementation of innovative demand management strategies-including
energy efficiency, demand response, smart grid, and peak load
management-for energy companies, governments, and commercial clients.
Our experts provide outstanding depth and breadth of experience and have
completed hundreds of successful assignments associated with some of the
most complex, far-reaching and high-visibility market transformation
programs in the country. For more than 20 years, ICF has provided
cutting-edge marketing, technical, and project management services to
promote energy efficiency, both domestically and internationally. We
work with dozens of utilities on such programs and extend a full scope
of services to the U.S. Department of Energy and U.S. Environmental
Protection Agency's ENERGY STAR® programs.
To support our growth, we seek an associate to provide
critical program quality assurance and quality verification services for
Baltimore Gas & Electric's residential sector energy efficiency
programs. Activities include:
- Review project paperwork submitted by
contractors, retailers, home energy Raters/consultants and other program
participants in order to ascertain compliance with program policies and
procedures.
- Contact contractor/retailer/Rater/consultant to resolve any
problems or issues with project submittals; make referrals to Account
Manager or Program Manager as appropriate for assistance or Quality
Assurance follow-up.
- Handle contractor/retailer/Rater/consultant
Quality Assurance inquires and requests in a prompt, polite, fair and
equitable manner.
- Coordinate with or follow up on program Quality
Assurance activities such as inspections and customer surveys, as
appropriate.
- Report activities by
contractors/retailers/Raters/consultants that are out of compliance with
program or industry standards, of questionable ethics, or which in any
way diminish the effectiveness and/or the integrity of the program or of
the client, and make recommendations for appropriate corrective actions,
such as assistance, education, or sanctions (probation, suspension,
expulsion).
You should have the unique combination of interpersonal and analytical
skill that will make you a critical member of our team from the day you
arrive. Specifically, you should be able to demonstrate the
following:
- An Associates degree (Concentration in Engineering or
Energy-related field preferred) or 2-3 years direct experience as a
project manager or assistant project manager in new residential
construction or the home improvement industry
- Familiarity with the
residential new construction and home improvement markets, residential
building science and energy efficient and renewable technologies
- Experience working with diagnostic testing equipment (i.e. Duct
blaster, blower door, etc.)
- Good analytical, writing, and communication
skills
- Excellent interpersonal and self-motivation skills are required
- Ability to prioritize and multi-task, and work under strict deadlines
Desired Skills:
- Experience relative to consulting projects for
utilities (EE & C; DSM), state energy offices, state/local governments,
and regional non-profits preferred
- Experience with ENERGY STAR, LEED,
and other energy efficient and green building program platforms
- Knowledge of HVAC or whole house building science principles
- Knowledge
of sustainable building practices and technologies
- Industry
certifications, professional affiliations, and publications are a huge
plus (e.g., RESNET HERS Rater, NATE, ACCA, etc.)
ICF International offers an excellent benefits package, an award winning
talent development program and fosters a highly skilled, energized and
empowered diverse workforce.
ICF International is an Equal Opportunity and Affirmative Action
Employer - M/F/D/V
To apply for this position, please copy and paste the following link
into your browser address bar:
http://icfinternational.contacthr.com/14344513
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