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Research Technician - Program Service Technician | ICF International | Columbia, MD
ICF International (NASDAQ: ICFI) partners with government and commercial
clients to deliver consulting services and technology solutions in the
energy, climate change, environment, transportation, social programs,
health, defense, and emergency management markets. The firm combines
passion for its work with industry expertise and innovative analytics to
produce compelling results throughout the entire program life cycle,
from analysis and design through implementation and improvement. Since
1969, ICF has been serving government at all levels, major corporations,
and multilateral institutions. More than 3,000 employees serve these
clients worldwide. ICF's Web site is http://www.icfi.com
ICF's Energy, Climate & Transportation Practice offers results and
solutions to a broad range of clients in the energy industry in the
Americas, Europe, and Asia. We have advised both private and public
sector clients in all facets of the energy industry for more than 30
years.
The Energy Efficiency group is a leader in designing and implementing
effective and innovative demand side management strategies, including
energy efficiency, demand response, and peak load management. Our
thorough understanding of our clients' needs enables us to help energy
companies, governments, and commercial clients worldwide to manage
energy consumption and peak demand.
To support our growth we are currently seeking a Program Service
Technician for our Energy Efficiency group to provide critical program
quality assurance and quality verification services for Baltimore Gas &
Electric's residential sector energy efficiency programs. In this role,
you will review project paperwork submitted by contractors, retailers,
home energy Raters/consultants and other program participants in order
to ascertain compliance with program policies and procedures. You will
contact contractor/retailer/Rater/consultant to resolve any problems or
issues with project submittals; make referrals to Account Manager or
Program Manager as appropriate for assistance or Quality Assurance
follow-up. Handle contractor/retailer/Rater/consultant Quality Assurance
inquires and requests in a prompt, polite, fair and equitable manner.
Coordinate with or follow up on program Quality Assurance activities
such as inspections and customer surveys, as appropriate. Report
activities by contractors/retailers/Raters/consultants that are out of
compliance with program or industry standards, of questionable ethics,
or which in any way diminish the effectiveness and/or the integrity of
the program or of the client, and make recommendations for appropriate
corrective actions, such as assistance, education, or sanctions
(probation, suspension, expulsion).
Ideal Candidates Will Have:
- A strong interest in energy and resource
efficiency,
- An understanding of the residential construction and home
improvement industries, and
- Familiarity with energy efficient building
technologies and measures that affect energy usage (heating and cooling
systems, water heating, insulation and air sealing, etc.).
Key Qualifications:
Uunique combination of interpersonal and analytical skill that will make
you a critical member of our team from the day you arrive. Specifically,
you should be able to demonstrate the following:
- An Associates degree
(Concentration in Engineering or Energy-related field preferred) or 2-3
years direct experience as a project manager or assistant project
manager in new residential construction or the home improvement
industry,
- Familiarity with the residential new construction and home
improvement markets, residential building science and energy efficient
and renewable technologies,
- Experience working with diagnostic testing
equipment (i.e. Duct blaster, blower door, etc.)
- Good analytical,
writing, and communication skills,
- Excellent interpersonal and
self-motivation skills are required, and
- Ability to prioritize and
multi-task, and work under strict deadlines
Desired Qualifications:
- Experience relative to consulting projects for
utilities (EE & C; DSM), state energy offices, state/local governments,
and regional non-profits preferred,
- Experience with ENERGY STAR, LEED,
and other energy efficient and green building program platforms,
- Knowledge of HVAC or whole house building science principles,
- Knowledge of sustainable building practices and technologies, and
- Industry certifications, professional affiliations, and publications
are a huge plus (e.g., RESNET HERS Rater, NATE, ACCA, etc.)
ICF International offers an excellent benefits package, an award winning
talent development program and fosters a highly skilled, energized and
empowered diverse workforce.
ICF International is an Equal Opportunity and Affirmative Action
Employer - M/F/D/V
For a listing of other career opportunities at ICF, please visit our
Career Center at http://jobs.icfi.com
To apply for this position, please copy and paste the following link
into your browser address bar:
http://icfinternational.contacthr.com/13357658
or submit your resume and salary requirements through our homepage at
https://jobs.icfi.com/viewjob.html?optlink-view=view-32383&ERFormID=newjoblist&ERFormCode=any?optlink-view=view-32383&ERFormID=newjoblist&ERFormCode=any
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